JOB DETAILS
Customer Quality Engineer
知名德资汽车零部件公司 Budget:open
shanghai

Tasks & Responsibilities:

1.Responsible for tracing and drive on customer quality problem solving progress

2.Coordinate the disposition and return of all defective products

3.Lead and conduct the solution for warranty parts and/or complain from after-market; 

5.Responsible for PPAP preparation and submit it to customer

6.Coordination of customer oriented approach & communication (Customer Window Person)

7. Quality contract review and negotiation involvement with customer

8. Coordinate Training/Meeting/Audit customer requested

9. Record the customer claim in SAP and send tasks to reponsible person

10. Make processes measurable, report in customer satisfaction, claims, warranty, facilitate improvement activities and gap closure,Data analysis and reporting

11.Other tasks from superivior


Education & Qualifications Required:

Bachelor's degree or higher; major in Electronic, Mechanical or related major


Professional Experience Required :

1. 3 years of related experience

2. Automotive industry experience is a must


Competencies Required:

Please refer to Competence Card on employee portal by visiting: 

    Employee portal -> my location->HR& Adm.->CVS China Academy ->Competence Card    


As an internationalized HR and business solution provider, Zongfen is committed in building an efficient and professional consulting team to provide our clients with recruitment, human resources and business consulting services in China and around the world; we, as a typical “learning” company are constantly striving to create value for our customers and become your long-term partner.